Shipping Policy

Last Updated: October 16, 2026

Thank you for shopping at Kavernora.

This Shipping Policy explains our shipping charges, processing times, estimated delivery periods, tracking procedures, and how we handle shipping-related issues.

1. Shipping Destinations

Kavernora ships to eligible addresses within the United States and to any additional destinations made available during checkout.

Shipping availability is determined by the delivery address and options supported during checkout.

We cannot ship to destinations that are not supported by our checkout system.

2. Free Standard Shipping

We offer free standard shipping on all eligible orders, with no minimum purchase requirement.

Standard Shipping Cost: $0.00

No separate standard shipping fee is charged.

Applicable taxes, import duties, or legally permissible destination-specific charges will be handled according to checkout disclosures and applicable law.

3. Order Processing Time

Orders are normally processed within 1–3 business days after payment authorization and order confirmation.

Business days are Monday through Friday, excluding applicable public holidays.

Processing includes order verification, preparation, packaging, and transfer to the shipping carrier.

Processing time does not include shipping transit time.

We will contact customers if additional verification or an inventory issue affects fulfillment.

4. Estimated Delivery Times

Our normal delivery estimates are:

Order Processing: 1–3 business days.

Shipping Transit: 7–15 business days after dispatch.

Estimated Total Delivery: 8–18 business days from order confirmation.

These estimates are not guaranteed arrival dates.

Delivery may be affected by:

• Carrier delays.

• Severe weather.

• Public holidays.

• Customs inspections.

• Remote delivery destinations.

• Transportation disruptions.

• Incorrect or incomplete addresses.

• High seasonal order volumes.

• Other circumstances outside our reasonable control.

These estimates do not override mandatory legal delivery obligations.

5. Order Confirmation

Customers will normally receive an order confirmation email after placing an order.

The confirmation includes the order number and relevant purchase details.

Please contact us promptly if any information is incorrect.

6. Shipping Confirmation and Tracking

Once an order is dispatched, available tracking information will be sent to the email address provided at checkout.

Tracking information may take some time to appear in the carrier's system.

Orders may occasionally be divided into separate packages, resulting in multiple tracking numbers.

Separate shipments do not create additional standard shipping charges.

7. Accurate Shipping Addresses

Customers are responsible for entering complete and accurate shipping information, including:

• Recipient's full name.

• Street address.

• Apartment or suite number, if applicable.

• City and state.

• ZIP or postal code.

• Country.

• Contact email and phone number.

If an address error is discovered, please contact us immediately.

We will attempt to make corrections before dispatch when possible, but changes cannot be guaranteed after fulfillment begins.

Additional costs resulting from incorrect customer-provided addresses may be charged where permitted by law.

8. International Shipping and Customs

Where international delivery is offered, orders may be subject to customs inspections, import duties, taxes, brokerage fees, or destination-specific charges.

Unless expressly included in checkout pricing, such charges may be payable by the recipient where legally permitted and properly disclosed.

Customs processing may increase delivery times.

9. Delayed or Lost Packages

If a package does not arrive within the estimated timeframe, contact us with your order number and available tracking details.

We will review carrier information and assist with investigating the shipment.

If a package is confirmed lost or delivery has failed, we will provide an appropriate remedy in accordance with applicable law.

10. Packages Marked Delivered

If tracking indicates delivery but you cannot locate your package, please check your delivery area, household members, neighbors, building reception, and carrier notices.

If the package remains missing, contact us promptly.

We will review available delivery information and assist with a carrier investigation.

Nothing in this section transfers risk of loss earlier than permitted by applicable law.

11. Damaged or Incorrect Deliveries

If you receive damaged, defective, incomplete, or incorrect products, contact us as soon as reasonably possible.

Include your order number, a description of the issue, and photographs where available.

Verified problems will be handled according to our Return and Refund Policy and applicable consumer protection laws.

Kavernora covers reasonable authorized return shipping costs for verified defective, damaged, incorrect, or materially misdescribed merchandise.

12. Returned or Refused Shipments

Shipments may be returned because of incorrect addresses, failed delivery attempts, refusal of delivery, or failure to collect a package.

We will review returned shipments and determine appropriate refund or reshipment options consistent with our policies and applicable law.

13. Contact Information

Business Name: Kavernora

Website: https://kavernora.com

Email: evanderfulker78412@outlook.com

Phone: +1 218-287-6241

Business Address:

2506 S Rivershore Dr
Moorhead, MN 56560
United States

Please include your order number when contacting us about shipping.